Governance & transparency
Policies & Procedures
We are committed to operating transparently, ethically and in full compliance with our obligations as a registered charity. Our policies are available to anyone who wishes to read them.
Our documents
Policy documents
Here you will find links to all of our different policy documents. If you have any questions about any of these policies please contact us.
Grant Policy
Our policy for awarding grants to individuals in acute financial need, including eligibility criteria and the assessment process.
Grant Making Policy
The formal policy governing how the board of trustees awards grants, including priorities, exclusions and the application process.
Data Protection (GDPR)
How we collect, store and protect personal data relating to clients, staff and volunteers in line with GDPR 2018.
Safeguarding Policy
Our commitment to protecting the safety and wellbeing of the vulnerable adults and children we work with across the three counties.
Terms of Website Use
The terms and conditions that apply to your use of the HWS Family Hardship Fund website, including intellectual property and liability.
Privacy Policy
How we collect, use and protect your personal information when you visit our website or contact us, in line with UK GDPR.
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